Sales Development Representative

About Niche

Every month, millions of people use Niche to choose where to live, work, and go to school. We have in-depth reviews, rankings, and statistics on every college, K-12 school, and neighborhood in the U.S. and millions of monthly website visitors. Located in Pittsburgh, we're quickly becoming one of the largest websites in the U.S.

Niche.com is all about finding where you fit in and that mission inspires how we operate every day in our office. Our management team is dedicated to our award-winning workplace that encourages openness, teamwork, and resourcefulness. On top of that, we want Niche to be a place people truly enjoy working.

Job Summary

We are looking for a fearless new business prospector. Your role will be to seek new business opportunities by contacting and developing relationships with potential customers. 

Prospecting and lead generation activities are primarily focused on making warm and cold telephone calls, as well as sending email messages, to leads in our database.  You will use your communication skills to cultivate strong relationships with customers.

If you are motivated and results-driven and enjoy working in a team environment, we’d like to meet you. If you want to work for a fast-paced company that is on the rise, you will want to meet us!

Within 1 month:

  • Dive into our sales training and quickly start to develop an understanding of our customers and enrollment marketing solutions.
  • Participate in our onboarding program and learn about the different teams at Niche
  • Roleplay, roleplay, roleplay until you’re confident and comfortable with verbiage
  • Learn the sales process and understand key performance indicators
  • Jump into the day-to-day duties of an SDR by booking your first appointments.  You will call and email your assigned prospects while navigating Salesforce
  • Use investigative skills to identify the correct contact for each account

Within 3 Months:

  • Own your numbers -- hit your qualified customer appointments number 
  • Work closely with Account Executives to establish a process and strategy to achieve goals and progressively seek new business
  • Become an expert to confidently speak to product features 

Within 6 Months:

  • Effortlessly fold in cold outreach to your routine where you can jump into a phone conversation with anyone while consistently meeting your numbers
  • Tap into the knowledge you’ve been building to discover totally new sources of leads that we can reach out to
  • Step up as a leader to new Sales Development Representatives

Within 12 Months:

  • Proactively seek new business opportunities in the market 
  • Become a senior member of the team, helping onboard, train and mentor your peers
  • Be prepared to take on additional responsibilities within the sales organization

What We Are Looking For

  • Hands-on phone experience (preferably cold calls)
  • Excellent communication skills, verbal and written
  • Understanding of sales performance metrics preferred

Why Niche?

  • Full time, salaried position with competitive compensation
  • Premium health plan, including vision and dental (provided at no cost to the employee)
  • 20 PTO days, 10 paid holidays and 3 paid volunteer days per year
  • Parental leave
  • Stock options and SIMPLE IRA
  • Your ideas and work will make an immediate impact on our company and millions of users!

Candidates only.  No recruiters or agencies, please. All of our open positions are located in our Pittsburgh, PA office. Sorry, we do not offer relocation assistance.

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law. If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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Working at Niche

Niche is a small team based in Pittsburgh, Pennsylvania. We’re a unique blend of data scientists, engineers, parents, and “yinzers” who are looking for exceptional talent to grow our company. Read more about Niche and check out our team page.

We believe people’s lives are made better by having the right resources to inform their biggest life decisions. Your ideas and work will make an immediate impact on our company and millions of users.

Our Excellent Benefits