Creative Director

About Niche

We believe people’s lives are made better by having the right resources to inform their biggest life decisions. Niche is the best place to research U.S. colleges, schools, neighborhoods, and companies. Every month,millions of people use our easy-to-read and comprehensive reports cards, rankings, and reviews to choose the right schools, neighborhoods, and companies for them.

Niche is all about finding where you fit in and that mission inspires how we operate every day in our office. On top of that, we want Niche to be a place people truly enjoy working.

About the Role

Niche is looking for an experienced Creative Director to lead our Creative Production team. As a Creative Director at Niche you will nurture an environment of enthusiastic collaboration, inspire great work, and generally make design the most productive and awesome team it can be—all while staying close to the work and getting into the details.

You'll be leading a small but impactful team of designers working on supporting the business through marketing and sales initiatives. You should be excited to work and direct in a variety of mediums—from an animated product walkthrough to a conference pamphlet. You should be comfortable tackling projects at all phases of the creative process, from strategy to polishing the last pixel. As Creative Director you'll work with other leaders across the company to develop strategies to take our brand to the next level, and collaborate with the team to translate that vision to a variety of channels and campaigns.

We need a person that takes joy in making projects go—organizing the design requirements, making sure everybody knows the plan, and getting things done. You should love helping other designers achieve greatness through professional development, coaching and recognition—inspiring them to create great work and then shining a spotlight on their accomplishments. The environment is rapidly changing and the work can be challenging, but the result is excellent design impacting millions of people every year.


  • 2+ years management and leadership experience
  • 5+ years experience working as a designer
  • Solid grasp of creative development process and workflow in multiple mediums: web, print, video, etc.
  • Expert grasp of design fundamentals (layout, typography, etc.) and how they apply in different mediums and channels
  • Focused on bringing out the best in other designers through thoughtful feedback, structured critiques, and mentorship
  • Passionate about creating great work and motivating and inspiring the team to do the same
  • Problem solver and a self-starter that requires minimal guidance and thrives in a fast-paced environment
  • Organized and able to handle many parallel projects with a calm and steady resolve
  • Proven ability to work with a broad range of cross-functional roles and achieve great results
  • Highly communicative; adept at articulating and defending design decisions and processes and able to flex communication style to the audience
  • Strong portfolio that demonstrates superb attention to detail as well as strategic thinking and creativity


1st Month

  • Collaborate with various team members to learn about the company
  • Take over day-to-day management of Creative Production team members
  • Establish a full understanding of the existing workflows, feedback cycles, and processes for Creative Production work
  • Take on projects both as a contributor and director for a variety of channels to better understand company structures and objectives

Within 3 Months

  • Begin to refine and consolidate the workflows for Creative Production work
  • Establish rapport and trust with cross-functional team leaders across the organization and understand their needs and goals
  • Develop a first-year plan for maximizing the impact of your role and the Creative Production team

Within 6 Months

  • Independently leading Design projects for some aspects of the business 
  • A clear plan for brand development and cohesion in collaboration with Marketing and other Design team members

Within 1 Year

  • You'll have demonstrated, deep knowledge of many areas of Niche and will be able to confidently lead projects for any channel or department
  • In collaboration with VP of Design and other executives you'll establish a vision for growth and development of the Creative Production team

Why Niche?

  • Full time, salaried position with competitive compensation
  • Comprehensive health plan, including vision and dental, provided at no cost to the employee
  • 20 PTO days, 10 Paid Holidays and 3 Volunteer Days Off per year
  • Parental leave
  • Stock options and 401(k)
  • Your ideas and work will make an immediate impact on our company and millions of users

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.

Candidates only.  No recruiters or agencies, please. All of our open positions are located in our Pittsburgh, PA office. Sorry, we do not offer relocation assistance.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.

If there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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Working at Niche

Niche is a small team based in Pittsburgh, Pennsylvania. We’re a unique blend of data scientists, engineers, parents, and “yinzers” who are looking for exceptional talent to grow our company. Read more about Niche and check out our team page.

We believe people’s lives are made better by having the right resources to inform their biggest life decisions. Your ideas and work will make an immediate impact on our company and millions of users.

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