Business Intelligence Analyst

About Niche
Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.

Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.

About the Role
We're looking for a Business Intelligence Analyst to join our Reporting and Analytics team. You will need to build and maintain processes that extract, transform and analyze data, and then report and visualize that information in a way that facilitates decision-making for our stakeholders; the key responsibility of this role is to ensure that decision makers have access to actionable intelligence.  Someone who excels in this role will also have the ability to go beyond reporting and to synthesize information into genuine insight. This requires a command of analytical methods but more than technical skills, we are looking for someone who feels comfortable using critical thinking to connect and contextualize information.  

What You Will Do

During the 1st Month:

  • Collaborate with various team members to learn about the company
  • Work with Analysts across the operations department to learn about our tools, workflow and analytical process
  • Shadow Reporting and Analytics team members to learn more about how we collaborate with other areas of the business and how your role fits with external stakeholders and teams
  • Learn how to query data from our databases and external data sources, like Google Analytics and Google Ads
  • Learn how to clean and analyze data using R 

Within 3 Months:

  • Gain a deep understanding of our organization and how different teams work
  • Collaborate with members of the Reporting and Analytics team to gain expertise in our current reporting tools
  • Start to identify areas for improvements in our reporting workflows and develop strategies for implementing change
  • Start to take on analytical projects, like KPI reporting and product launch analysis

Within 6 Months:

  • Perform self-directed research and analysis to identify opportunities for growth
  • Take full ownership of different research, analytics, and operations initiatives
  • Independently create and maintain business intelligence projects, reviewing progress with key decision makers 
  • Responsible for analyzing and reporting on company wide metrics; turn analysis into actionable next steps and enhancements
  • Develop ability to build, deploy and maintain automated reporting using RShiny and/or Python Dash

Within 12 Months:

  • You will have a deep knowledge of our product
  • You will own several facets of analytics at Niche
  • You will use data-driven and user insights from the app to inform overall product and business strategy

What We Are Looking For

  • Great collaborator 
  • Critical thinking, ability to contextualize and connect information
  • Ability to proactively identify relevant business problems and propose solutions
  • Effective communication of complex analyses to different audiences
  • Experience with SQL, R, Python, or other tools.
  • Familiarity with analytical techniques

Useful Experience

  • Web Analytics
  • Survey Writing
  • Statistical Modelling
  • A/B Testing
  • RShiny or Python Dash experience
  • Experience with marketing automation software
  • Understanding of SaaS business strategy
  • Understanding of K-12 and/or college admissions processes
  • Bachelor’s degree in a quantitative field

Why Niche?

  • Full time, salaried position with competitive compensation
  • Comprehensive health plan, including vision and dental, provided at no cost to the employee.
  • 20 PTO days, 10 Paid Holidays and 3 Volunteer Days Off per year
  • Parental leave
  • Stock options and 401(k) with employer match
  • Your ideas and work will make an immediate impact on our company and millions of users

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.

Candidates only.  No recruiters or agencies, please. All of our open positions are located in our Pittsburgh, PA office and we are also open to remote candidates. Sorry, we do not offer relocation assistance.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.

As interviews are being held remotely, if there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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Working at Niche

Niche is a small team based in Pittsburgh, Pennsylvania. We’re a unique blend of data scientists, engineers, parents, and “yinzers” who are looking for exceptional talent to grow our company. Read more about Niche and check out our team page.

We believe people’s lives are made better by having the right resources to inform their biggest life decisions. Your ideas and work will make an immediate impact on our company and millions of users.

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