Quality Assurance Analyst, Mobile App

About Niche
Niche is the leader in school search. Our mission is to make researching and enrolling in schools easy, transparent, and free. With in-depth profiles on every school and college in America, 140 million reviews and ratings, and powerful search tools, we help millions of people find the right school for them. We also help thousands of schools recruit more best-fit students, by highlighting what makes them great and making it easier to visit and apply.

Niche is all about finding where you belong, and that mission inspires how we operate every day. We want Niche to be a place where people truly enjoy working and can thrive professionally.

About the Role
We're looking for a driven, resourceful, and systematic Quality Assurance Analyst with mobile app testing experience to join our growing team. The focus of the QA Analyst, Mobile App role is the testing of our code, security, and overall performance of the Niche mobile app. Additionally, you will coordinate with developers, the data team, and the rest of the QA team to design and execute tests that root out bugs and maximize the value our mobile app provides to our users.

What You Will Do

During the 1st Month:

  • Collaborate with various team members to learn about how your role fits within the team, the tech department, and Niche
  • Shadow Quality Assurance team members to learn more about our tech stack, the products we support, and our development life cycle
  • Conduct exploratory testing to uncover defects in our existing mobile app—in other words, try to break stuff
  • Participate in smoke testing of code changes slated for deployment

Within 3 Months:

  • Join a mobile app-focused product team and begin working within an Agile development framework
  • Solidify understanding of our tech stack, developing a clear mental model of how its layers interact
  • Take business requirements and turn them into robust, focused test plans
  • Support mobile app deployments
  • Grow as a contributing member of a product team, providing reasonable estimates for the testing effort required in various projects
  • Provide context and insights about product team work to your functional team

Within 6 Months:

  • Create and execute test plans for data updates
  • Deploy tested releases to production
  • Monitor available production quality metrics (e.g. App Store reviews, crash reports, error logs)
  • Take initiative to give feedback on test plans developed by QA team members
  • Suggest enhancements to Quality Assurance team standards and practices
  • Provide suggestions for what aspects of test plans should be converted into automated regression tests

Within 12 Months:

  • Assist in training and mentoring newer hires
  • Serve as a subject matter expert for at least one major area of the product
  • Support and produce documentation to help QA team elevate app testing practices
  • Research and provide insights into industry best practices with relation to Quality Assurance

What We Are Looking For

  • 1-2 years experience in a mobile-focused software quality assurance role
  • Familiarity with fundamental concerns when testing mobile applications
  • A passion for finding bugs and making software bullet-proof
  • Strong desire to provide users with an app that they'll love
  • Highly tech-savvy, as demonstrated by extracurricular tech projects
  • Deeply curious and eager to self-educate on technical matters
  • Demonstrated ability and desire to learn new skills quickly
  • Basic knowledge of PostgreSQL and/or MS-SQL
  • Able to convey criticism in a helpful manner
  • Systematic, analytical, and critical thinker who is not afraid to ask questions
  • Excellent writing skills
  • Empirical frame of reference (you learn by running experiments)

Useful Experience

  • Familiarity with end-to-end automation frameworks a plus
  • Familiarity with CI pipelines, deployment processes
  • Advanced experience with SQL
  • Startup or small company experience
  • Ability to keep your sense of humor through any work situation

Why Niche?

  • Full time, salaried position with competitive compensation
  • Comprehensive health plan, including vision and dental, provided at no cost to the employee.
  • 20 PTO days, 10 Paid Holidays and 3 Volunteer Days Off per year
  • Parental leave
  • Stock options and 401(k) with employer match
  • Your ideas and work will make an immediate impact on our company and millions of users

Niche will only employ those who are legally authorized to work in the United States without sponsorship now or in the future for this opening.

Candidates only.  No recruiters or agencies, please. All of our open positions are located in our Pittsburgh, PA office and we are also open to remote candidates. Sorry, we do not offer relocation assistance.

Niche is an equal opportunity employer committed to fostering an inclusive, innovative environment with the best employees. Therefore, we provide employment opportunities without regard to age, race, color, ancestry, national origin, religion, disability, sex, gender identity or expression, sexual orientation, or any other protected status in accordance with applicable law.

As interviews are being held remotely, if there are preparations we can make to help ensure you have a comfortable and positive interview experience, please let us know.

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Working at Niche

Niche is a rapidly growing team, headquartered in Pittsburgh, with employees throughout the U.S. Read more about Niche and learn more about our team.

We believe people deserve the highest quality information, guidance, and tools to inform their biggest life decisions, like selecting their school. Join our team to help solve the hard problems and make it easy for people to find where they belong.

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